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Equifax Australia Marketing Services Pty Ltd and Equifax Australia Information Services and Solutions Pty Limited (EISS) fully support and conform to the guidelines set down in the Australian Direct Marketing Association (ADMA) Code of Practice. Our company is committed to the highest level of consumer privacy protection.

The Data Driven Marketing database is sourced from publicly available information which helps our clients offer relevant products and services to their customers. Where we use this information for Direct Marketing purposes we will ensure you have the opportunity to suppress your information from further marketing campaigns.

EISS sources its list of customers from our client’s databases or from publicly available information for the purposes of offering credit products on behalf of credit providers. EISS performs a service called ‘Pre-Screening’ which is performed on behalf of credit providers to exclude individuals from direct marketing campaigns for credit. They are excluded based on information sourced from Equifax’s Credit Bureau and the criteria as set by the credit provider.

Want to update your details?

If you have changed your address recently please contact us via email on with subject line: Update of my address so that the new address details can be updated in our database.

Want to remove your name now?

If you would like your name removed from the Data Driven Marketing database that some organisations use for marketing purposes, or from receiving marketing communications as a result of Pre-Screening conducted by EISS on behalf of its clients, please complete the online form below. Please make sure that the name and personal details provided are accurate as any spelling mistakes may result in you mistakenly being selected as an eligible prospect for future campaigns.


By opting out of this database, your details will not be provided to any clients of Data Driven Marketing for marketing purposes. Your details will be suppressed for clients of EISS for Pre-Screening purposes.

The suppression of your details will occur based on the combination of your name and address, so if you move or change your name, it will be necessary for you to provide your details again.

If you are an Australian resident and would like all organisations abiding by the Australian Direct Marketing Association's Code of Practice to cease providing your details to marketing organisations, you have the option of adding your details to the Australian Direct Marketing Association (ADMA) suppression list.

If you have any questions please call +61 2 9278 7735 or email

Complaints Procedure

If you have any complaints in relation to the handling of your personal information, please write to:

    GPO Box 966
    NSW 2059

or call:

    +61 2 9278 7735

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